We promise never to release your details to anyone outside our organisation for mailing or marketing purposes.

Your privacy is of the highest importance to us and so we comply fully with all applicable Data Protection and will treat all your personal information as fully confidential. 

We may collect and process the following data about you:

• Information that you provide us by filling in forms on our website.
• Information that you provide when making a purchase from the website.
• Details of your visits to the Site including, but not limited to, location data, traffic data and weblogs.
• If you contact us we may keep records of correspondence.

All information you provide to us is stored securely.

In order to serve you most efficiently, reputable third party banking (including PayPal) institutions handle our credit card transactions. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private. Vividsng.com.au does not store your card details for any reason.

In addition we may pass on your information to third party companies that enable us to carry out our services such as Design consultants,  installers and delivery companies.

Please note that when we provide you with a password or you choose one it is your responsibility to keep the password confidential. Also note that the transmission of information via the internet may not be completely secure and we cannot guarantee the security of any data during transmission.

Customer uploaded artwork files are deleted after 1 year unless the files are re-ordered.